General
What currency do you charge in?
We charge in USD (even though we’re based in Canada) because it’s the most straightforward way to keep pricing consistent for customers worldwide. If you’re paying in another currency, your bank or PayPal will automatically convert the total at checkout using their exchange rate.
Which payment methods are accepted?
We accept most major credit cards, along with express checkout options like Shop Pay, PayPal, Apple Pay, and Google Pay.
If you use an express checkout option, make sure the saved shipping address and contact info it autofills are correct before you place the order.
Can I get a discount?
Yes! Use code GFY at checkout. If that isn’t enough, sign up for our email list and text messages to be notified when things go on sale.
I’m an influencer/wholesaler/business looking to do business with you. How can I get more information?
Submit an inquiry via our contact form and we’ll forward it to the appropriate team.
Do you have any retail store locations?
No, but several of our most popular products (select SKUs of the Grip, Ghost, Tank, and Killswitch) are available in Best Buy stores across the United States. For more details, visit bestbuy.com/dbrand.
